The RTA-420 carries a one (1) year warranty against defects in materials and workmanship. The warranty is valid from the date of original retail purchase and is a non-transferable warranty that extends only to the original purchaser. Rational Acoustics will replace the product at no charge if the product proves to be defective upon evaluation.
Warranty does not cover or apply to (a) misuse, mishandling, and abuse, (b) products that have been modified, altered or repaired by an unauthorized party (c) normal wear and tear, (d) damage that has occurred during shipping, (e) loss or theft, (f) damage caused by accident, fire, flood, lighting or other force majeure events.
The RTA-420 contains NO field-serviceable parts, so if your mic stops working correctly please do not attempt to open the mic or repair it yourself, as this will immediately void the warranty. For warranty claims, email Rational Support with a description of your mic’s malfunction and proof of purchase (your order receipt, or order # & date of purchase).