Class Terms & Conditions

FOR ONLINE CLASSES

REGISTERING FOR A CLASS
All class registrations must be made via our online registration system. Space in Smaart training classes is often limited and will be allocated on a “first-come, first-served” basis. We recommend registering early to guarantee a spot in the class. If you, or your organization, cannot register online please contact training@rationalacoustics.com to arrange an alternate registration/payment method.

PAYING FOR A CLASS
Payment is due in-full at the time of registration. Payment may be made via any major credit card (Visa, Mastercard, Discover or American Express). If you, or your organization, cannot pay via credit card, please contact training@rationalacoustics.com to arrange an alternate registration/payment method.

SMAART SOFTWARE LICENSES FOR CLASS ATTENDEES
For online classes taught by Rational Acoustics, attendees are entitled to a 15% discount on a license of Smaart software (either new or upgrade).

Discounted licenses of Smaart can be purchased together with the class at the time of registration. Licenses will be emailed within 48-hours of receipt of payment, to the email address entered on your registration form.

If you prefer to purchase a license after the class, attendees will receive a coupon code via email at the end of class for use in the Rational Acoustics online store to purchase a discounted license. Please note: class coupons are valid for 90 days after the class end-date.

For online classes conducted by  Authorized Smaart Instructors other than Rational Acoustics, please check with the instructor directly for details about class license discounts.

CONFIRMATION
You will receive an enrollment and payment acknowledgment via email within 24 hours of enrolling in a class.

WAITING LIST
If a class is full, you have the option to join the wait-list for the class. If space opens up in the class, spaces will be offered via e-mail to those on the wait-list in the order that they signed up. Once offered a spot in the class, those contacted will have 48 hours to accept the spot and submit payment or else we will move on to the next name on the wait-list.

CLASS TRANSFER
If after registering, you discover you are unable to attend a class, you can transfer your registration to another class on an alternate date provided there is availability in the requested class.

CANCELLATIONS / NO-SHOWS

  • Cancellations received up to 14 days prior to the class start date will receive a full refund of your class registration payment. Smaart licenses are non-refundable. If you purchased a Smaart license as part of your registration and you cancel, you will forfeit the special attendee discount on your Smaart license and your refund will be the difference between what you paid for the class + license and the current US Retail price of the Smaart software.
  • Cancellations received less than 14 days prior to the class start date will receive a refund of your class registration payment minus a $50 administrative fee. Smaart licenses are non-refundable. If you purchased a Smaart license as part of your registration and you cancel, you will forfeit the special attendee discount on your Smaart license and your refund will be the difference between what you paid for the class + license and the current US Retail price of the Smaart software, minus the $50 administrative fee.
  • Cancellations received less than 24 hours prior to the class start date, or class no-shows, will not receive a refund except in the case of extraordinary extenuating circumstances such as serious illness or a family emergency. The decision to grant a refund is at the sole discretion of Rational Acoustics.

CANCELLATION OF A CLASS BY RATIONAL ACOUSTICS
Rational Acoustics reserves the right to alter published classes, instructors or venues without prior notice and without liability. Rational Acoustics also reserves the right to cancel a class at any time without liability to registered attendees for any expenses incurred.

In the very rare case that we cancel a class due to low-enrollment or instructor non-availability or any circumstances beyond our control, we will notify all registered attendees as soon as possible. Registered attendees may choose to receive a full refund, or they may switch their registration to a future class with an alternate date.

INTELLECTUAL PROPERTY / OWNERSHIP OF MATERIALS
By registering for a Rational Acoustics Training Class, you agree and acknowledge that Rational Acoustics training materials are the property of Rational Acoustics and are protected by U.S. and international copyright laws. Therefore, you cannot reproduce, distribute, create derivative works of, or publicly display/perform such materials.

CLASS RECORDINGS
As class materials and instruction are the intellectual property of Rational Acoustics, the recording of both online and in-person Smaart training classes is expressly forbidden. As is the dissemination or distribution of class recordings via any digital or social means whether for personal or commericial use.

Online sessions are regularly recorded by Rational Acoustics and, in special circumstances, can be made available to registered attendees for review for a limited time, upon request.

FOR IN-PERSON CLASSES:

In-Person Smaart training classes have been suspended until further notice. We hope to return to offering in-person classes in 2022 and will update the terms and conditions once we do.