Apple has officially released MacOS 10.15 Catalina, which eliminates support for 32-bit applications.


Please read this knowledge base article before upgrading.

Home > Licensing Questions > General > My computer crashed/exploded/was stolen/run over, how can I get my installation spot back?

My computer crashed/exploded/was stolen/run over, how can I get my installation spot back?

If your computer crashed or is otherwise inaccessible, send us an email explaining the situation and we will work on getting your installation spot free'd on your license. Please make sure that you include your license number and the machine ID that needs to be removed. This can be found under your account at http://my.rationalacoustics.com.