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Home > Troubleshooting > Smaart v8 > On-Screen Keyboard Keeps Appearing

On-Screen Keyboard Keeps Appearing

If Smaart keeps displaying a keyboard on-screen every time you click a text field, it is due to the tablet keyboard service on some Windows computers.


In order to stop this from happening automatically, you will need to disable the Touch Keyboard and Handwriting service:

  • To get to this dialog, click "Start"->"Windows Administrative Tools"->"Services", or press "Windows Key"+"R" and type "services.msc"
  • In the services menu, look for the "Touch Keyboard and Handwriting" service. Right-click and select "Properties". 
  • Under the "General" tab select "Disabled" next to "Startup type". This should automatically stop the service. If it does not, click the "Stop" button. 


We are looking to improve this functionality in a future release of Smaart v8.