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Home > FAQs > Licensing / Registration FAQs > I don't know my Smaart license number / license code, where can I find it?

I don't know my Smaart license number / license code, where can I find it?

Smaart license numbers can be found by logging-in to your account at my.rationalacoustics.com and clicking the "Your Software Licenses" link at the top bar. If you purchased a physical copy of Smaart, the license code will be on a sticker inside the CD case. 

 

In some instances, we can help you look up your license code if you are having trouble logging into your account, but we will need to know one of the following pieces of information:

  • The license purchase order number (Smaart v7 and newer)
  • The account name
  • The account owner's last name
  • The email address used when creating the account

 

We cannot look up a license by machine ID except in rare circumstances. If we do, the requester's information must match the information on the account.

 

Smaart v.5 license numbers can be found in the "Help" menu within the program under the "About" section.