Welcome John Aldrich

January 3, 2011

We are very happy to announce the addition of John Aldrich to the Rational Acoustics team in the position of “Technical Support Specialist”.

In his new position, John will provide daily customer support and technical issue resolution for Smaart software and peripheral hardware products via phone, e-mail and other electronic mediums.  John will manage the overall Smaart knowledgebase and review, create and refine our techical support offerings as needed.  Additionally, he will assist the development team with bug reporting and new release/new product testing and documentation. 

Prior to joining Rational Acoustics, John was a computer IT specialist at Inet in New London, CT where he installed and maintained network systems for a variety of businesses and supported clients in their operation. 

John is based here at Rational HQ in Putnam and can be reached at JohJohn_A_HS_Small.jpgmoc.scitsuocalanoitar@n. 

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